OSAGO — Self-Service Terminal Interface

UI/UX redesign of a self-service kiosk terminal for buying and managing OSAGO car insurance policies — optimised for speed, accessibility, and touchscreen interaction.

Working with the client's legacy screens and functional requirements, I re-engineered the terminal's interface to enhance speed and accessibility — while staying within the brand guidelines and physical hardware constraints. UX Auditing & Restructuring — analysed the original screens and rebuilt the user flow into cleaner, more intuitive steps. UI Modernization — refreshed the visual language without departing from the existing brand identity. Touchscreen Optimization — adapted the layout for touch interaction with larger tap targets, generous spacing, and reduced error rates across all age groups. Work with Constraints — delivered a polished result within strict technical requirements specific to the terminal hardware.